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 OVERVIEW

The shift in technology and awareness about good health and industry regulations has increased expectations for quality and on-demand healthcare services. As a matter of life is involved, timely assistance has become a critical facet for healthcare institutions. To deliver high-quality, in-time patient care service along with operational efficiency is the prevalent challenge for medical professionals.

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By adding real-time communication processes into the healthcare workflow, your organization will see immediate improvements that enhance revenues, lower costs and allow a whole new level of convenience, personalization, interaction and wellness for the patients.

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Matrix Healthcare Communication system offers advance and integrated solution for healthcare institutions to extend the mobility, reach ability and flexibility by means of communication and collaboration. The system leverages the current infrastructure and offers benefits of centralized management ensuring direct and anytime connectivity inside hospitals.

 SOLUTION

Hospital Help-desk

Matrix Healthcare Solution Provides a Simplified Help-desk Solution by Providing:

Doctors

Matrix Healthcare solution allows you to make optimized use of a doctors’ valuable time.

Hospital Staff

Enhance Hospital Staff with Matrix solutions

  • UC Client for PCs/Laptops

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  • Call Management with Single Click Calls

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  • Front Desk Management Features

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  • Outlook Integration for Direct Calling through Emails

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  • Single Click Calls for Quick and Emergency Calling

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  • Radio/Pager Interfaces

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  • Announcements for Emergency Cases

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  • Room Status and Database

  • BYOD (Bring your own Device) extensions for Doctors, for Emergency Call-ins

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  • Attend calls through authenticated Mobility features, regardless your location.

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  • Video Calls for Quick Diagnosis

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  • Call Conferencing for Critical Case Discussions

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  • Quick Messages for Chats

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  • Pre-recorded Messages on Voicemail for Similar Cases

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  • Hospital Directory Integration

  • BYOD (Bring your own Device) - Extensions for Hospital Staff, for Quick Assistance

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  • Video Calls/Call Conferencing/Quick Messages

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  • Voicemail for every Staff Member

Patients

Provide Patients with Intensive Care through Matrix Healthcare Solutions

Emergency Services

Be Ready for Emergencies with Matrix Healthcare Solutions

IT Staff / Administrator

Matrix Works as an Aid for IT Staff by Providing:

  • Give your patients the best care possible by providing intensive care 24*7

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  • Get Emergency Calls by Pressing a Single Button

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  • Increase Patient Satisfaction

  • Attend emergency calls by simply holding the receiver or pressing a single button.

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  • Get Immediate Assistance through Video Calls to Doctors

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  • Get Quick Messages in Case of Hospital Emergency Cases

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  • Get Quick Messages even in Cases of Fire Alarms

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  • Radio/Announcements in Case of Emergencies

  • Web-based Management for Convenience

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  • Easy Management

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  • Secured Connections through TLS/SRTP

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  • Password Protected, Trusted IP and Digest Authentication

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  • Assigning Extensions on BYOD of Doctors/Staff Remotely

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  • Managing all Emergencies, Calls, Voicemails and operations from a single desk.

Security Staff

Matrix Healthcare Solution helps Hospital Security Personnel

  • Multi-port Radio Interface offers Mobility

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  • Radio Interfaces allow internal as well as external calls

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  • Radio Interfaces allow the security personnel to call in emergencies.

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  • Interoperability with Radios

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