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 OVERVIEW

High productivity with precision is the biggest challenge for manufacturing industry. To achieve it, communication is of prime importance. Manufacturing enterprises need a reliable communication link between their employees dispersed across various locations. They need an advance phone system in place to reduce capital and operational expense and manage resources from a single location.

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To meet all critical and essential communication needs of manufacturing enterprises, Matrix offers a range of reliable and advance communication solutions. Matrix Communication solutions help manufacturing enterprises to streamline business processes, reduces time-to-market, increase productivity and enhance corporate image. They can integrate multiple facilities and sites under a single network to share common resources and incorporate uniform services across all locations.

 SOLUTION

 Manufacturing Solution
Head Office/HR

Matrix provides a complete solution for head offices of manufacturing units:

  • Quick Connectivity with Inter Departments for Meetings and Discussions

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  • Send SMS through PBX for Notifications

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  • Integration with Public Address System and Fire Alarm for Emergency Broadcast

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  • Minimize Telephony Costs while Calling Prospective Employees for Recruitment

Factory / Production

Matrix helps manufacturing units stay connected with factory units for improved performance and enhanced productivity:

  • Send Order Noting and Dispatch Confirmation through SMS

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  • Connect to Head Office with Three Digit Dialling for Faster Operations and Decision Making

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  • Use Outgoing Telephone Lines of Head Office and Reduce Telephony Cost

Sales Force

Matrix provides a comprehensive solution for field employees:

  • Mobile and PC Apps as Office Extension for Day-to-day Communications

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  • Advance Call Capabilities with Video Calling, Instant Messaging and Conversation Recording

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  • Directory Integration to choose from Extensions, Phone and All Contacts

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  • Voice Mail helps Stay Connected with Business Calls

Finance

Matrix helps finance departments for faster operations

R&D Center

Matrix aids R&D to adapt faster and better methods for processes and production:

IT Staff / Administrator

Matrix works as an aid for IT staff by providing:

  • Quick Connectivity to Distributors and Sales Force on Mobile Extensions for Payment Issues

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  • Faster Operations with Direct Station Selection Keys for Shortcut Connectivity

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  • SMDR helps in generating online and offline reports for keeping tabs on call expense.

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  • Call Conference with Marketing and Management for Pricing Structures and Reforms

  • Connect with Production Department for Day-to-day Operations

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  • Enhance Productivity with Advance Call Management for Quick Project Completion

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  • Minimize Telephony Cost using VOIP for Long Distance Client Calls

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  • Convenience with Call Scheduling from Home or Office

  • Connect Multiple Locations - Head Office, Factory and R&D Centre using VOIP

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  • Web-based Remote Management for anywhere Control over Systems

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  • Manage System using Local Language

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  • Reduced Downtime with Redundancy during Power Failures

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  • Secure Login with HTTP/HTTPS

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  • Easy to Manage for Mass Deployments

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  • Simple UI and Installation Wizard make adding users, extensions and class of service easy.

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