Customer Service and Multi-location Connectivity are the two major challenges of the retail industry. Internal co-ordination and inventory management are the raw materials for the retailers to run things smoothly with reduced operations expense. From taking orders on phone, routing orders to kitchen and quick delivery, the nature of the industry makes communication its centre of operations.

Matrix Communication solution is a single box solution that caters to all the needs of the retail industry. From increased customer engagement to streamlining business functions, Matrix Communication solution does it all. It places the customer call directly to the reception, handles internal communication with ease to decrease communication cost, connects head office to retail stores with one-touch access and provides scalable system for future growth.